Update on How COVID-19 (Coronavirus) Is Impacting DANB Testing Centers and Operations

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Updated: October 20, 2020

In light of the latest developments regarding COVID-19 (coronavirus), we have some important updates on the status of DANB’s testing centers and daily operations. As an organization committed to public health, DANB reaffirms its commitment to the well-being of the community it serves. We are here to support you and our colleagues through these new challenges.

Update on DANB Testing Centers

DANB exams are administered at Pearson VUE testing centers across the country. Pearson VUE testing centers temporarily closed on March 17, 2020. This decision was made to protect the health and safety of exam candidates and employees.

Pearson VUE has begun to reopen testing centers starting on May 1, 2020, where conditions and state mandates allow. Pearson VUE is monitoring the situation and may need to make additional adjustments to its testing operations quickly. DANB will provide you with any new information as soon as we have it. Your patience and understanding are greatly appreciated.

If you are looking to schedule an exam:

If you have not already scheduled your exam appointment, please log in to your DANB account and schedule your exam. The system will only allow you to book exams on dates that will be available for testing. Testing centers are operating with limited appointment availability due to social distancing requirements, so we encourage you to reschedule your exam as soon as possible.

If you are looking to apply for an exam:

We encourage you to apply online for faster processing, although mailed and faxed exam applications are being accepted. DANB will continue to process exam applications and notify candidates if they are approved to test.

Through 11/30/20, DANB testing windows are extended from 60 days to 150 days. Exam applications authorized 12/1/20 or later will receive a 60-day testing window.

What to expect at the testing center: 

Pearson VUE has implemented health and safety measures, including additional cleaning and social distancing precautions at all company-owned Pearson Professional Centers.

Read about the health and safety measures at testing centers.

Pearson VUE announced that starting May 12, candidates must wear face masks or coverings like a scarf or bandana at the Pearson VUE testing center. Candidates should plan to bring their own face mask or covering to the testing center. Candidates must wear a face mask or covering for the duration of the exam experience, with the exception of briefly removing it during the check-in process for identity verification and inspection. If candidates do not bring a face mask or covering to the test center or refuse to wear one, they will not be allowed to take their exam and the appointment will be treated as a “no show.”

If you need a CPR Waiver Form:

As of 12/1/20, DANB will discontinue its temporary policy of waiving the CPR requirement for those who were unable to complete the CPR requirement because of COVID-19.

Exam candidates who apply for a DANB exam online as of 12/1/20 or later or by mail/fax postmarked 12/1/20 or later will need to have a current DANB-accepted CPR, BLS or ACLS certificate – however, until further notice (dependent on the lifting of COVID-19 restrictions) DANB will temporarily accept CPR certificates that were earned online without a hands-on component.

View the list of online CPR courses offered by DANB-accepted providers.

If you have any questions or concerns, please contact us.

Expired IDs are accepted at testing centers

Because many candidates may not be able to renew their IDs during this time, Pearson VUE is accepting expired IDs at the testing centers until further notice. As a reminder, the ID must be:

  • Government-issued
  • Photo-bearing
  • Signature-bearing
  • In roman characters



Update on DANB Certification Renewal

We know that these are challenging times and many in the dental community have been affected by COVID-19. To assist you, DANB has implemented several new, temporary renewal policies. Please read below for details.

  • Extended Grace Periods

    DANB will discontinue its temporary policy of offering certificants an extended, additional three-month renewal grace period (for a total of six months) starting with certificants whose certification renewal date begins 12/1/20 or later. Certificants with a certification renewal date of 12/1/20 or later will still have the original three-month grace period.
  • Late Fees

    Certificants whose certification renewal date begins 12/1/20 or later will be subject to DANB’s regular renewal and late fee schedule and will be assessed a late fee if they renew within their grace period. Certificants whose certification renewal date is prior to 12/1/20 will still be eligible for the extended grace period and will be assessed a late fee within their extended grace period.
  • CPR Waiver

    DANB will discontinue its temporary policy of waiving the CPR requirement for certificants who were unable to complete the CPR requirement because of COVID-19, beginning with certificants whose certification renewal date begins 12/1/20 or later.

    Certificants with a certification renewal date of 12/1/20 or later will need to have a current DANB-accepted CPR, BLS or ACLS certificate – however, until further notice (dependent on the lifting of COVID-19 restrictions) DANB will temporarily accept CPR certificates that were earned online without a hands-on component.

    View the list of online CPR courses offered by DANB-accepted providers.

    Certificants with a certification renewal date of 11/30/20 or earlier can still apply for the CPR waiver.

    Download the CPR Waiver Form
  • Renewal Forms

    We encourage you to renew online by logging in to your DANB account. Log in to my DANB account. If you would like to mail or fax your renewal, you may download the form below.

    Download the 2020 Certification Renewal Form
  • Infection Control and OSHA Bloodborne Pathogens Requirements

    The requirement to earn at least 2 CDE credits in infection control and 1 CDE credit in OSHA’s Bloodborne Pathogens standard is still in effect. There are several free or low-cost online courses on these topics that you may complete. If you have questions or need assistance, please contact DANB at recertification@danb.org.

We hope the temporary policy changes above will assist you in renewing your DANB certification. If you need additional assistance or have other questions or concerns, please reach out to us at recertification@danb.org to discuss your options. We can work with you to find a solution.



Update on DANB Daily Operations

Based on the guidance of federal and state governments regarding the declaration of a state of emergency resulting from the COVID-19 (coronavirus) outbreak, DANB staff began working remotely starting March 18, 2020. This decision was made to protect the health of our staff, their families, and our community. Beginning the week of July 13, some in-office activities resumed.

We will continue monitoring government guidance and notifications from public health officials and adjust our working operations as needed.

During this time, some processes and responses may take longer than usual. We appreciate your patience and understanding as we navigate these new challenges.


How to contact DANB

The fastest way to get help is to email us directly at danbmail@danb.org or to fill out the contact us form. Please include your name, contact information and DANB ID if known.

You may also contact DANB by phone at 1-800-367-3262 and leave a message. Messages left on this voicemail will be checked regularly but response times may be delayed. It is our goal to return all messages within 3 business days. Thank you for your understanding.


We’re here to support you

In this unprecedented time, we are all facing new challenges. We will continue to monitor for the latest developments and provide you with any new information as soon as we have it. Your patience and understanding are greatly appreciated as we navigate this new reality. DANB is here to support you and assist you in any way we can. 

Please contact us at danbmail@danb.org with your questions.

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