4 ways dentists can make dental assistants feel valued
Behind every smooth procedure, calm patient, and efficient day at the practice, there’s a dental assistant making it all happen. So why do many feel undervalued? Despite touching every area of the office, dental assistants often feel they are overlooked, underappreciated, and not fairly compensated for their work.
“I hope doctors and managers really realize what a dental assistant does on a daily basis,” says Denys, a dental assistant in Washington. “They are the glue to the office and take on a lot that sometimes isn’t recognized and appreciated! There’s more to a dental assistant than many think. It’s hard work that only the greatest can do!”
By taking intentional actions to recognize their impact, such as offering fair pay and encouraging career growth, dentists can ensure dental assistants feel respected and valued as essential members of the team. We talked to dental assistants from around the country about ways dentists can provide support for dental assistants.
A simple thank-you
Dental assistants contribute a lot to dental practices, and their position should never be taken for granted. They guide the patient experience, lead infection control processes, assist chairside, and much more. While it may seem like a small gesture, giving verbal recognition shows appreciation and boosts morale. Especially on busy days, dentists should take the time to thank their dental assistants for all they do to keep the schedule and procedures running smoothly. This recognition can help dental assistants feel valued, increase job satisfaction, and improve patient care.
Jeanne says, “Knowing I have a supervisor who recognizes our importance, how much we do behind the scenes, and is constantly letting us know how appreciative they are of our services helps me feel valued at work.”
Invest in career development
From updated infection control protocols to new industry standards, there is always new information to learn. By investing in career development opportunities, such as certifications or continuing education, dentists show they are confident in their dental assistants’ careers and want them to grow within the profession.
“A well-trained dental assistant is a credit to the practice!” says Jenifer. “There are numerous duties a Certified Dental Assistant can do that take the pressure off the doctor, allowing the office to run more efficiently and helping other staff members keep the practice clean and stocked between patients.”
Dental practices can benefit from dental assistants earning certifications, as shown in DANB’s Dental Assistants Salary and Satisfaction Survey. The data shows that Certified Dental Assistants (CDAs) are less likely to change jobs and more likely to be leaders or trainers in the office. Investing in certification can demonstrate to dental assistants that their career growth is valued, helping practices improve staff retention and maintain a more stable, experienced workforce.
Offer competitive pay
Earning a fair wage is important to all dental assistants, and salary is the top factor that impacts their job satisfaction. Dentists should offer pay that reflects a dental assistant’s experience and credentials to demonstrate that their contributions are valued within the practice. Competitive compensation sends a strong message of appreciation and acknowledges the work dental assistants do every day. Additionally, recognizing their value through fair pay helps build employer loyalty and increases job satisfaction. DANB’s Financial Impact of Dental Assistants on the Dental Practice report explains how higher pay can increase dental assistant retention — resulting in increased productivity and higher revenues for practices.
Nicole shares, “Dental assistants deserve recognition, fair pay, and genuine respect — not as ‘support staff,’ but as critical professionals whose skill, dedication, and heart make quality dental care possible.”
Dentists can use DANB’s Salary and Satisfaction Survey or look at what other offices in the area are paying to gauge a fair wage based on factors such as location, experience, and credentials.
Honor breaks and time off
Dentists can support dental assistants by ensuring they have opportunities to recharge during the day, such as encouraging short breaks. Dentists can also promote a healthy work-life balance by providing staff with reasonable paid time off. If a practice is experiencing staffing shortages and dental assistants are taking on more responsibilities, there should be an open dialogue between dental assistants and office leaders to strategize the best approach to scheduling and workload distribution.
Welcome feedback
When dentists listen to feedback, dental assistants feel heard and more established in a professional space. Having an open line of communication between dentists and dental assistants creates a welcoming environment where staff members feel comfortable raising concerns, areas of improvement, and thoughts regarding patient care.
“Clear communication and being included in conversations about patient care matter a lot,” says Courtney. “When my input is asked for or trusted — whether it’s anticipating a procedure, suggesting a workflow improvement, or advocating for a patient — it reinforces that my role is seen as essential, not replaceable.”
This mutual respect encourages collaboration, strengthens trust within the team, and can lead to better clinical outcomes. Over time, consistent communication builds confidence and reinforces a culture where every team member’s perspective is valued.